Cisco Cisco Customer Voice Portal 8.0(1)

record was inserted). This is

useful for debugging purposes

to determine lags between

when the event occurred

versus when it was written to

the database (for example, a

long lag may indicate

problems with the reporting

server).

VXML Tables

Tables:

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The data for VXML treatment is much richer than what is available for SIP calls. Events can

be captured from VXML for anything that occurs inside of the VXML script. These calls start

and are linked to the 

CallGUID column.

The VXMLSession is made up of a series of elements that are visited within the context of an

application. Each element may have multiple ancillary attributes such as Ȁags that can be set

in an element. Values for these Ȁags may be found in the 

and are linked to using the ElementID.

VXMLElementFlags information for a call can be retrieved using the following query:

SELECT VXMLElementFlag.Name

  FROM Call, VXMLSession, VXMLElement, VXMLElementFlag

 WHERE Call.CallGuid= CallGuid

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)