Cisco Cisco Unified Customer Voice Portal 11.0(1)

Any available port
number. Valid port

None

Port number of the backup Syslog server.

Backup Server Port
Number

numbers are integers
between 1 and 65535.

Viewing Device State

When you select a device from the Device Management menu, the following information is
listed about all devices of that type that have been added to the Operations Console:

Device Information:

•

Hostname - The host name of the device.

•

IP Address - The IP address of the device.

•

Device state - A device can be in one of two states: configured or invalid. A configuration
can become invalid if the device is reinstalled. To clear this state, edit the device and click
Save & Deploy. For other possible causes and solutions, refer to the Troubleshooting Guide
for Cisco Unified Customer Voice Portal.

•

Description - An optional text description for the device.

Editing a Reporting Server in the Operations Console

You can change the properties of a Reporting Server that has been added to the Operations
Console. In edit mode, the Database Administration and File Transfer menus are also available.
From the Database Administration menu, you can manage reporting users, run database backups,
configure database purge, and view database details. From the File Transfer menu, you can
transfer one license file at a time to the Operations Console and then apply that license to a
Reporting Server. You can also transfer the Log Messages XML file between the Operations
Console and the Reporting Server.

Editing a Reporting Server

Procedure

To edit a Reporting Server:

Choose Device Management > CVP Reporting Server.

The Find, Add, Delete, Edit Reporting Servers window opens.

Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(1)