Cisco Cisco Customer Voice Portal Downloads

Editing a VXML Server.........................................................................................................................49
VXML Server General Properties........................................................................................................50
VXML Server Configuration Properties...............................................................................................51
Inclusive and Exclusive VoiceXML Filters for Reporting......................................................................52

About the Database Schema....................................................................................................................57
Entity-Relationship Diagram.....................................................................................................................58
Table Definitions.......................................................................................................................................59

ActionTypeRef Table............................................................................................................................59
Call Table.............................................................................................................................................59
CallEvent Table....................................................................................................................................61
CallICMInfo Table.................................................................................................................................63
CauseRef Table...................................................................................................................................63
CVPDataRetention Table.....................................................................................................................66
CVPDBSpaceUsed Table....................................................................................................................67
CVPDBVersion Table...........................................................................................................................67
CVPLog Table......................................................................................................................................68
ElementTypeRef Table.........................................................................................................................68
EventTypeRef Table.............................................................................................................................69
OutgoingECCVariable Table................................................................................................................70
ResultRef Table....................................................................................................................................71
SubSystemTypeRef Table....................................................................................................................71
UserInputModeRef Table.....................................................................................................................72
VarDataTypeRef Table.........................................................................................................................72
VoiceActionTypeRef Table....................................................................................................................73
VXMLCustomContent Table.................................................................................................................73
VXMLElement Table............................................................................................................................74
VXMLElementDetail Table...................................................................................................................75
VXMLElementFlag Table.....................................................................................................................76
VXMLError Table..................................................................................................................................77
VXMLHotEvent Table...........................................................................................................................78
VXMLHotLink Table.............................................................................................................................79
VXMLSession Table.............................................................................................................................79
VXMLSessionVariable Table................................................................................................................81
VXMLVoiceInteractDetail Table............................................................................................................82

Unified CVP Call Summary Report..........................................................................................................83
Unified CVP Application Summary Report...............................................................................................84

Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(1)