Cisco Cisco Customer Voice Portal 8.0(1)

VXML Server Configuration Properties

From the VXML Server Configuration tab, you can enable reporting of VXML Server script
and call activities to the Reporting Server. When enabled, the VXML Server reports on call and
application session summary data. Call summary data includes call identifier, start and end
timestamp of calls, ANI, and DNIS. Application session data includes application names, session
id, and session timestamps.

If you choose detailed reporting, Call Studio script details are reported, including element access
history, activities within the element, element variables and element exit state. Customized
values added in the Add to Log element configuration area in Call Studio scripts are also
included in reporting data. Optionally, you can create report filters that define which data are
included and excluded from being reported.

Yes - Restart
VXML Server

Enabled (the default) or
Disabled.

Enabled

Indicates whether or not the VXML
Server sends data to the Reporting

Enable Reporting for
this VXML Server

Server. If disabled, no data is sent
to the Reporting Server and reports
will not contain any VXML
application data.

Yes - Restart
VXML Server

Enabled or Disabled (the
default).

Disabled

Indicates whether or not VoiceXML
application details are reported.

Enable Reporting for
VXML Application
Details

Not applicable

Not applicable - cannot be
changed

100,000

The maximum size of reporting
messages that are saved in a

Max. Number of
Messages

memory buffer if a failover occurs
and the Call Server is unreachable.

Yes - Restart
VXML Server

The drop-down list has the
following values: af11,

cs3

The level of transmission quality
and service availability for the
VXML Server.

Select QoS Level

af12, af13, af21, af22,
af23, af31, af32, af33,

Note: For more information, see the
Enterprise QoS Solution Reference
Network Design Guide.

af41, af42, af43, cs1, cs2,
cs3, cs4, cs5, cs6,
cs7,default, ef

Yes - Restart
VXML Server

A semicolon-separated list
of text strings. A wildcard

None

List of applications, element types,
element names, and element fields,

Inclusive Filters

character (*) is allowed

and ECC variables to include in
reporting data.

within each element in the
list.

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)