Cisco Cisco Customer Voice Portal 8.0(1)

Unified CVP Call Summary Report

The Reporting Service captures and presents detailed data on every call made to the Call Server.
It traces the path of each call through the entire distributed self-service application using unique
call identifiers, the various applications (and/or system components) that a particular call visited,
when the applications (and/or system components) were visited, and the total number of calls
that the Call Server was processing at that time.

0

1

0

0

3110

190190190

50

0:40:45

11/30/2006

28CD4191-
7F6C11DB-

1

A6EF0014-
6944B976

0

1

0

0

3110

190190190

50

0:40:47

11/30/2006

2A288BE4-
7F6C11DB-

2

A6F00014-
6944B976

0

1

0

0

3110

191191191

50

0:40:48

11/30/2006

2AC38680-
7F6C11DB-

3

900D0014-
6944B962

0

1

0

0

3110

190190190

50

0:40:50

11/30/2006

2BF25095-
7F6C11DB-

4

A6F10014-
6944B976

1

0

0

0

8001431001

1

14

0:40:50

11/30/2006

2BFA1D3C-
7F6C11DB-

5

82AB0014-
6944B8CC

0

1

0

0

3110

191191191

50

0:40:51

11/30/2006

2C61F58D-
7F6C11DB-

6

900E0014-
6944B962

2

1

0

0

8001431001

1

130

0:40:53

11/30/2006

2D685567-
7F6C11DB-

7

82AC0014-
6944B8CC

0

1

0

0

3110

190190190

50

0:40:53

11/30/2006

2DBC1546-
7F6C11DB-

8

A6F20014-
6944B976

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)