Cisco Cisco Customer Voice Portal Downloads

2, "Invalidated"

3, "HotEvent"

4, "HotLink"

5, "Hang Up"

6, "Error"

7, "Transfer"

SubSystemTypeRef Table

This is the table to map a SubSystemTypeID to a Unified CVP Service type.

The unique id of a
Service type

Yes (Primary Key)

No

int

SubSystemTypeID

The name of the
Service type

No

No

nvarchar(96)

Name

0, "SIP"

1, "IVR"

2, "VXML"

3, "OAMP" [Operate, Administer, Maintain, Provision = Operations Console]

4, "CONTROLLER"

5, "RPT"

6, "ICM"

7, "ORM" [OAMP Resource Manager = element co-located with Unified CVP components that
allows the Operations Console to manage the components]

8, "SYSTEM"

UserInputModeRef Table

This is the table to map a UserInputModeID to the name of the user input mode.

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)