Cisco Cisco Unified Customer Voice Portal 11.0(1)

Shut down and then restart the VXML Server and—if they have changed—the primary and
backup Call Servers.

VXML Server General Properties

You can configure settings that identify the VXML Server and choose a primary, and optionally,
a backup Call Server to communicate with the Reporting Server. You can also enable secure
communications between the Operations Console and the VXML Server.

No

A valid IP address

None

The IP address of the VXML Server

IP Address

No

A valid DNS name,
which includes uppercase

None

The host name of the VXML Server.
Host names must be valid DNS names,

Hostname

and lowercase letters in

which can include letters in the alphabet,
the numbers 0 through 9, and a dash.

the alphabet, the numbers
0 through 9, and a dash

No

Less than or equal to
1024 characters

None

The description of the VXML Server.

Description

Yes - reboot

On or Off

None

Select to enable secure communications
between the Operations Console and this

Enable secure
communication

component. The device is accessed using

with the Operations
Console

SSH and files are transferred using
HTTPS.

Yes - Restart Call
Server and
VXML Server

Not applicable

None

The VXML Server uses the message
service on this Call Server to
communicate with the Reporting Server.

Primary Call Server

Select a primary Call Server from the
drop-down list. The drop-down list
includes all Call Servers added to the
Operations Console.

Yes - Restart Call
Server and
VXML Server

Not applicable

None

The VXML Server uses the message
service on this Call Server to
communicate with the Reporting Server

Backup Call Server

if the Primary Call Server is
unreachable. Select a backup Call Server
from the drop-down list. The drop-down
list includes all Call Servers added to the
Operations Console.

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)