Cisco Cisco Unified Customer Voice Portal 11.0(1)
Data the VXML Server Feeds To the
Reporting Server
Reporting Server
Exclusive Filter
Inclusive Filter
All Application1 data, except Element1,
Element2, and Field1
Element2, and Field1
*.*.Element1.*;
*.*.Element2.*;
Application1.*.*.*
*.*.*.Field1
All Application1 data, except Element3
and Element4
and Element4
*.Voice.*.*
which matches
Element3 and Element4
Application1.*.*.*
No data for Application1
Application1.*.*.*
*.*.Element1.*;
*.*.Element2.*;
*.*.*.Field1
Only Element1 and Element2
*.*.Element3.*;
*.Voice.*.*
which matches
Element1, Element2, Element3, and
Element4
Element4
*.*.Element4.*
Element1 and Element2, except for
Field1, if it exists in those elements
Field1, if it exists in those elements
*.*.*.Field1
*.Voice.*.*
which matches
Element1 and Element2
Element1
None
*.*.Element1.*
Element1, except for Field1 if it exists in
Element1
Element1
*.*.*.Field1
*.*.Element1.*
Field1 in any elements except Element3
and Element4
and Element4
*.*.Element3.*;
*.*.Element4.*
*.*.*.Field1
A good strategy for using filters is to create an Inclusive filter that includes the data you want
to save in the Reporting database and then create an Exclusive filter to exclude portions of the
data, for example, sensitive security information such as Social Security Numbers. For example.
you would
to save in the Reporting database and then create an Exclusive filter to exclude portions of the
data, for example, sensitive security information such as Social Security Numbers. For example.
you would
•
First, create an inclusive filter to include all information:
MyApp.Voice.*.*
•
Then, create an exclusive filter to remove credit card and social security numbers information:
MyApp.Voice.*.CreditCard; MyApp.voice.*.SSN
Transferring a File to Multiple Devices
You can transfer a license file, VoiceXML script file, or Tcl script file from the Operations
Console to one or more devices at a time. License files can only be transferred to Call Servers,
Reporting Servers, Speech Servers, and VXML Servers. Script files can be transferred to VXML
Servers, gatekeepers, gateways, and content services switches. You can only transfer a file to
Console to one or more devices at a time. License files can only be transferred to Call Servers,
Reporting Servers, Speech Servers, and VXML Servers. Script files can be transferred to VXML
Servers, gatekeepers, gateways, and content services switches. You can only transfer a file to
Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 4: - Configuring the VXML Server for Reporting
Transferring a File to Multiple Devices