Cisco Cisco Unified Customer Voice Portal 11.0(1)

Filtering Data to be Stored in the Database

Users can reduce the data generated by means of data filters (for VXML Server application
detail data filtering, see 

Either adding more exclusive filters, or using fewer inclusive filters, would cut down on the
amount of data stored.

ECC Variable Security

Unified CVP offers administrators the ability to choose not to persist sensitive ECC data in the
database. Users define ECC variables in Unified ICME and by default they are not persisted in
the Unified CVP database.

The Caller_input and FromExtVXML ECC variables are subject to many application-dependent
uses. For security purposes, flag these two variables as not persistent in Unified ICME 7.1(1).
If there is anything in them that must be stored, the routing script can copy the data to an
appropriate variable for storage in the database.

Additionally, the VXML Server allows you to filter out sensitive data, see 

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)