Cisco Cisco Unified Customer Voice Portal 10.0(1)

Editing a VXML Server.........................................................................................................................45
VXML Server General Properties........................................................................................................46
VXML Server Configuration Properties...............................................................................................47
Inclusive and Exclusive VoiceXML Filters for Reporting......................................................................48

About the Database Schema....................................................................................................................53
Entity-Relationship Diagram.....................................................................................................................54
Table Definitions.......................................................................................................................................54

ActionTypeRef Table............................................................................................................................55
Call Table.............................................................................................................................................55
CallEvent Table....................................................................................................................................57
CallICMInfo Table.................................................................................................................................57
CauseRef Table...................................................................................................................................58
CVPDataRetention Table.....................................................................................................................60
CVPDateTrap Table..............................................................................................................................61
CVPDBSpaceUsed Table....................................................................................................................61
CVPDBVersion Table...........................................................................................................................61
CVPLog Table......................................................................................................................................62
CVPPartitionInfo Table.........................................................................................................................62
CVPPartitionParameters Table............................................................................................................62
CVPPurgeList Table.............................................................................................................................63
ElementTypeRef Table.........................................................................................................................63
EventTypeRef Table.............................................................................................................................64
OutgoingECCVariable Table................................................................................................................65
ResultRef Table....................................................................................................................................65
SubSystemTypeRef Table....................................................................................................................66
UserInputModeRef Table.....................................................................................................................66
VarDataTypeRef Table.........................................................................................................................67
VoiceActionTypeRef Table....................................................................................................................67
VXMLCustomContent Table.................................................................................................................68
VXMLElement Table............................................................................................................................68
VXMLElementDetail Table...................................................................................................................69
VXMLElementFlag Table.....................................................................................................................70
VXMLError Table..................................................................................................................................71
VXMLHotEvent Table...........................................................................................................................71
VXMLHotLink Table.............................................................................................................................72
VXMLSession Table.............................................................................................................................72
VXMLSessionVariable Table................................................................................................................73
VXMLVoiceInteractDetail Table............................................................................................................74

Unified CVP Call Summary Report......................................................................................................76
Unified CVP Application Summary Report..........................................................................................77
Unified CVP VXML Element By Call Report........................................................................................77

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)