Cisco Cisco Unified Customer Voice Portal 9.0(1) Technical Manual
Configuration of CVP LBCAC Queue-at-the-
Edge
Edge
Contents
Introduction
Prerequisites
Requirements
Components Used
Procedure
Cisco Unified Communications Manager
Cisco Customer Voice Portal
Cisco Unified SIP Proxy (CUSP) Configuration Steps
Introduction
This document describes how to configure Location Base Call Admission Control (LBCAC) on a
Cisco Customer Voice Portal (CVP) when the call is queued at the edge and the SIP protocol is
used.
Cisco Customer Voice Portal (CVP) when the call is queued at the edge and the SIP protocol is
used.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
CVP Server
●
Cisco Unified Communication Manager (CUCM)
●
Cisco Unified Intelligent Contact Management (ICM), Cisco Unified Contact Center Enterprise
(UCCE) Deployments
(UCCE) Deployments
●
Components Used
The information in this document is based on these software versions:
CVP Server 9.0, and 10.0
●