Cisco Cisco Unified Customer Voice Portal 11.5(1)
VoiceXML. Developers use Javadocs in conjunction with the Programming Guide to
understand how to build custom components that run on the Unified CVP VoiceXML Server.
understand how to build custom components that run on the Unified CVP VoiceXML Server.
•
Element Specifications for Cisco Unified Customer Voice Portal describes the settings,
element data, and exit states for Unified CVP VoiceXML elements.
element data, and exit states for Unified CVP VoiceXML elements.
For additional information about Unified ICME, see the Cisco web site (
Unified ICME documentation.
Conventions
This manual uses the following conventions:
Description
Convention
Boldface font is used to indicate commands,
such as user entries, keys, buttons, and folder
and submenu names. For example:
such as user entries, keys, buttons, and folder
and submenu names. For example:
boldface font
•
Choose Edit > Find.
•
Click Finish.
Italic font is used to indicate the following:
italic font
•
To introduce a new term. Example: A skill
group is a collection of agents who share
similar skills.
group is a collection of agents who share
similar skills.
•
For emphasis. Example: Do not use the
numerical naming convention.
numerical naming convention.
•
A syntax value that the user must replace.
Example: IF (condition, true-value,
false-value)
Example: IF (condition, true-value,
false-value)
•
A book title. Example: See the Cisco CRS
Installation Guide.
Installation Guide.
Window font, such as Courier, is used for the
following:
following:
window font
•
Text as it appears in code or that the window
displays. Example:
displays. Example:
<html><title>Cisco
Systems,Inc. </title></html>
Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
3
Preface
Conventions