Cisco Cisco Customer Voice Portal 8.0(1)
Description
Chapter
Discusses how to configure the VoiceXML Server using
the Operations Console.
the Operations Console.
Provides information about the database schema.
Discusses generating reports.
Provides a list of best practices.
Related Documentation
•
Planning Guide for Cisco Unified Customer Voice Portal provides a product overview and
describes how to plan a Unified CVP deployment.
describes how to plan a Unified CVP deployment.
•
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal describes how to
install Unified CVP software, perform initial configuration, and upgrade.
install Unified CVP software, perform initial configuration, and upgrade.
•
Configuration and Administration Guide for Cisco Unified Customer Voice Portal describes
how to set up, run, and administer the Cisco Unified CVP product, including associated
configuration.
how to set up, run, and administer the Cisco Unified CVP product, including associated
configuration.
•
Operations Console Online Help for Cisco Unified Customer Voice Portal describes how to
use the Operations Console to configure Unified CVP solution components.
use the Operations Console to configure Unified CVP solution components.
•
Troubleshooting Guide for Cisco Unified Customer Voice Portal describes how to isolate
and solve problems in the Unified CVP solution.
and solve problems in the Unified CVP solution.
•
VoiceXML Server User Guide for Cisco Unified Customer Voice Portal describes the Unified
CVP VoiceXML software.
CVP VoiceXML software.
•
VoiceXML Studio Online Help for Cisco Unified Customer Voice Portal provides field-level
descriptions of the functionality of Studio.
descriptions of the functionality of Studio.
•
VoiceXML Studio User Guide for Cisco Unified Customer Voice Portal describes the
functionality of Studio including creating projects, using the Studio environment, and
deploying applications to the Unified CVP VoiceXML Server.
functionality of Studio including creating projects, using the Studio environment, and
deploying applications to the Unified CVP VoiceXML Server.
•
Say It Smart Specifications for Cisco Unified Customer Voice Portal describes in detail the
functionality and configuration options for all Unified CVP VoiceXML Say It Smart plugins
included with the software.
functionality and configuration options for all Unified CVP VoiceXML Say It Smart plugins
included with the software.
•
Programming Guide for Cisco Unified Customer Voice Portal describes how to build
components that run on the Unified CVP VoiceXML Server.
components that run on the Unified CVP VoiceXML Server.
•
Javadocs for Cisco Unified Customer Voice Portal are a group of HTML pages fully
describing the entire Java application programming interfaces (APIs) to Unified CVP
describing the entire Java application programming interfaces (APIs) to Unified CVP
Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
2
Preface
Related Documentation