Cisco Cisco Unified Customer Voice Portal 11.0(1)

Downloading a Log Messages XML File

You can download a Log Messages XML file, 

, to your local machine

from any Unified CVP server. After downloading the file, you can edit it to configure the way
Unified CVP event notifications are handled. Then after you edit the file, you can upload the
customized file to any Unified CVP server.

If you want to transfer multiple files at a time, use the Bulk Administration menu.

Procedure

To download a Log Messages XML file from the Operations Console to a Unified CVP Server:

From the Device Management menu, choose the type of server from which you want to download
a syslog XML file. For example, to download a file to a VoiceXML Server, choose Device
Management > CVP VoiceXML Server.

The Find, Add, Delete, Edit window lists any servers that have been added to the control panel.

Select a server by clicking on the link in its Hostname field or by clicking the radio button
preceding it and then clicking Edit.

Select File Transfer in the toolbar and then click Log Messages XML File Download.

The Log Messages XML Download page displays.

Click Download to transfer the XML file to the server.

A message indicates that this operation might take some time. Click OK to continue with the
download or click Cancel to cancel the download.

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)