Cisco Cisco Unified Customer Voice Portal 11.0(1)

4, "Decision"

5, "Action"

6, "Custom"

7, "HotLink"

8, "HotEvent"

9, "ElementFlag"

10, "Voice"

11, "VXMLInsert"

12, "ReqICMLabel"

13, "General"

EventTypeRef Table

This is the table to map an EventID to its name (event type).

The unique id of a call
event type

Yes (Primary Key)

No

int

EventTypeID

The name of the event
type

No

No

nvarchar(96)

Name

0, "New Call"

1, "Connect Failure"

2, "Busy"

3, "No Answer"

4, "Answer"

5, "Abandon"

6, "Disconnect"

7, "Hang Up"

8, "App Transfer"

9, "App Session Complete"

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)