Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide
P
OST
I
NSTALLATION
C
ISCO
CVP V
OICE
XML 3.1
Installation Guide
Post Installation
Congratulations on installing Cisco CVP VoiceXML 3.1! There are still some steps that need to
be followed to finish off the installation and prepare the software to be used. This section
describes those final steps to follow.
be followed to finish off the installation and prepare the software to be used. This section
describes those final steps to follow.
When the steps in this section are followed, proceed to the section entitled Running Cisco CVP
VoiceXML to verify the successful installation of Cisco CVP VoiceXML 3.1.
VoiceXML to verify the successful installation of Cisco CVP VoiceXML 3.1.
Licensing
Both CVP VoiceXML Server and Studio require their own separate licenses in order to run. The
licenses consist of two files, one called “License” and another called “Signature”. Once obtained,
place the CVP VoiceXML Server license files in the directory:
licenses consist of two files, one called “License” and another called “Signature”. Once obtained,
place the CVP VoiceXML Server license files in the directory:
INSTALLATION_PATH\Server\license
and the CVP VoiceXML Studio license files in the directory:
INSTALLATION_PATH\Studio\eclipse\plugins\com.audium.studio.license_3.4.0\license
Note that the proper license must be used in order to run CVP VoiceXML Server and/or Studio.
Updating Licenses
If existing licenses have expired, new license files must be obtained. To update the license files
for CVP VoiceXML Server, stop the application server running CVP VoiceXML Server. With
the new license files, replace the existing license files located in the
for CVP VoiceXML Server, stop the application server running CVP VoiceXML Server. With
the new license files, replace the existing license files located in the
INSTALLATION_PATH\Server\license
directory and restart the application server.
To update the license files for CVP VoiceXML Studio, first close Studio. With the new license
files, replace the existing license files located in the
To update the license files for CVP VoiceXML Studio, first close Studio. With the new license
files, replace the existing license files located in the
INSTALLATION_PATH\Studio\eclipse\plugins\com.audium.studio.license_3.4.0\license
directory and restart CVP VoiceXML Studio.
Ensuring Proper Environment Variable Setup
CVP VoiceXML Server requires the use of an environment variable that is created by the
installer. In order for this environment variable to take effect on Windows 2000, the machine
must be rebooted. If the machine was not rebooted by the installer, reboot the machine manually
installer. In order for this environment variable to take effect on Windows 2000, the machine
must be rebooted. If the machine was not rebooted by the installer, reboot the machine manually
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