Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

NINSTALLING

ISCO

CVP V

OICE

XML

ISCO

CVP V

OICE

XML 3.1

Installation Guide

Manual Uninstall

It is strongly suggested to use the Cisco CVP VoiceXML uninstaller provided to properly
uninstall all or some components. However, if manual uninstallation is required, the following
sections describe the process of deleting the Cisco CVP VoiceXML installation. Note, only a
complete uninstallation is recommended.

Manually Uninstalling Cisco CVP VoiceXML

To uninstall Cisco CVP VoiceXML in its entirety, perform the following steps:
Step 1 Delete the installation directory.
Step 2 Delete the CVP VoiceXML Server web application archive (

CVP.war

) file and expanded

archive folder (CVP). Refer to the application server documentation on how to do this.
For Apache Tomcat 4.1.24, the “CVP” folder should be deleted from the Tomcat
installation

webapps

directory.

Step 3 Remove the shortcuts and the Cisco CVP VoiceXML folder within the Start menu.
Step 4 Go to Start -> Control Panel -> System. Navigate to the “Advanced” tab and click on

“Environment Variables”. Find and delete the

AUDIUM_HOME

system variable.