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Cisco Cisco Unified Contact Center Management Portal 11.5(1) Technical References

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Network VRU Script REST API Summary
Async.
DELETE
202 Accepted [Base URL]/network-vru-scripts/
<id>,<id>
Sync.
GET
200 OK
[Base URL]/meta/network-vru-
script
Sync.
PUT
200 OK
[Base URL]/<destinationid>
Sync.
GET
200 OK
[Base URL]/network-vru-scripts/
<id>,<id>
Sync.
POST
200 OK
[Base URL]/members/network-vru-
scripts
Sync.
GET
200 OK
[Base URL]?queryString=
type%3aIT_NETWORK_VRU_
SCRIPT&max%3a10
Async.
PUT
202 Accepted [Base URL]/network-vru-scripts/
<id>,<id>
Exception
s
Example
POST https://Web01:8085/resourcemanagement/rest/resources/
network-vru-scripts
Person Resource Item
Description
The
Person
resource represents any person resource on the system, not only customer service
representatives but also managers and end customers (people not registered on switch) It is often
used for a high speed data dip for CRM-style data-directed routing and IVR services.
Fields
The following fields can be read or set for Person resources.
Table 5.62
Fields in Person Resource Item
Element Name
Data
Type
Description
Required? Pkey?
Inherits From:
DimensionItem
Gender
String
(20)
(n-v pair)
This is the title for the person. This is not a
constrained vocabulary.
No
No
Resource Management Web Service
132