Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
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Cisco Customer Voice Portal (CVP) Release 3.1(0) Installation Guide
Chapter 2 Installing Customer Voice Portal Software
Installing Customer Voice Portal Software
Caution
If you chose the “Restart my computer” option be very careful logging in! If the information is not
exactly the same as you entered in
exactly the same as you entered in
on page 5, the Application Server will not configure properly.
Also, it is highly recommended that your system be connected to a physical LAN, rather than a wireless
LAN.
LAN.
Application Server Configuration
This section contains the minimum steps required to configure the Application Server (AS) after initial
CVP installation.
CVP installation.
Note
For more information about Application Server administration, see the Customer Voice Portal (CVP)
Configuration and Administration Guide.
Configuration and Administration Guide.
How to configure the Application Server
On the machine where you install the CVP software:
Step 1
Select Start > Programs > Cisco Internet Service Node> Application Server > Application
Administrator. The Enter Network Password dialog box appears.
Administrator. The Enter Network Password dialog box appears.
Step 2
Login as the Windows 2000 Administrator.
Caution
Again, be very careful logging in! If the information is not exactly the same as you entered in
on page 5, the Application Server will not configure properly.
The Application Administration Main Menu appears.
Step 3
Click Call Definition. The Call Definition page appears.