Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
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Cisco Customer Voice Portal (CVP) Release 3.1(0) Installation Guide
Chapter 2 Installing Customer Voice Portal Software
CVP Security
Step 15
Remove the CVP software. From Start > Settings > Control Panel > Add/Remove Programs, select
Cisco Customer Voice Portal (CVP) and click Change/Remove. Follow the procedure described in
Cisco Customer Voice Portal (CVP) and click Change/Remove. Follow the procedure described in
through
.
CVP Security
CVP provides for enhanced security and includes the following new security features:
•
The CVP application administration login/password not based on the System admin login/password.
•
A hierarchical permissions structure for CVP maintenance:
–
CVP Super-users can start/stop CVP processes and perform CVP configuration.
–
CVP Privileged users can view configurations
–
CVP Read-only users can view log files and check operational status
•
Voice Browser configuration that must be password-protected.
•
Passwords strongly formatted and changeable without re-installation of software.
•
View of the entire VB configuration in a single text format.
These features are implemented by a script that is run automatically after you install the feature. This
script creates three Windows user groups (cvpadmin, cvpconfig, and cvpuser) and adjusts folder/process
permissions accordingly.
script creates three Windows user groups (cvpadmin, cvpconfig, and cvpuser) and adjusts folder/process
permissions accordingly.
Note
The system administrator must still perform CVP installations, which includes Service Releases (SR)
and Engineering Specials (ES).
and Engineering Specials (ES).
Note
Internet Service Node > CVP Monitor after CVP is installed.
However, by activating the window later
with the CVP Monitor, the processes you can view are very limited (i.e., the heartbeat). If you need to
see all of the processes, you should activate them at this time
see all of the processes, you should activate them at this time
Activating the Security Feature
After you have installed the feature, you can active it, as follows.
Step 1
Install the 'subinacl' utility from the Windows Resource kit. You can obtained this online from
http://www.microsoft.com/downloads. Search for 'subinacl'
http://www.microsoft.com/downloads. Search for 'subinacl'
Step 2
Place the subinacl utility on the C: drive and accept all defaults during installation.
Step 3
From the Windows Start menu, select Start > Programs > Administrative Tools > Internet Services
Manager. Click on machine name
Manager. Click on machine name
Step 4
Click on the Default Web Site
Step 5
Right click on AppAdmin and select Properties
Step 6
Click on the Directory Security tab.