Cisco Cisco Customer Voice Portal Downloads Installation Guide
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Cisco Customer Voice Portal (CVP) Release 3.1(0) Installation Guide
Chapter 2 Installing Customer Voice Portal Software
Installing Customer Voice Portal Software
Step 5
Use the Initial Port and Last Port fields to specify a range of virtual ports for the Group Number.
Caution
The Application Server will not start up if you do not define any ports. Also, the number of
ports you define determines the number of calls that can be processed simultaneously. Setting
a large number of ports will impact system performance, even if the number of actual calls is
not large.
ports you define determines the number of calls that can be processed simultaneously. Setting
a large number of ports will impact system performance, even if the number of actual calls is
not large.
Step 6
Click Update. The changes take effect immediately.
Step 7
Click Return to Main Menu.
Step 8
Optionally, do the following:
•
Click ICM. The ICM Subsystem Configuration page appears
Note
This step is only necessary if you need to change the default VRU port setting.
•
Specify a VRU Connection Port value. This is the TCP/IP socket number the Application Server will
use to receive messages from the Cisco ICM’s PG (PIM). (Default: 5000.)
use to receive messages from the Cisco ICM’s PG (PIM). (Default: 5000.)
Note
The VRU port setting needs to match the ICM software PG (PIM) setting. For more information
on setting up the ICM software PG, see the Cisco ICM Software Configuration Manager
documentation.
on setting up the ICM software PG, see the Cisco ICM Software Configuration Manager
documentation.