Cisco Cisco Customer Voice Portal Downloads Installation Guide

ISN PC Machines 
(Voice Browsers and 
Application Servers)

Minimum configurations are as follows:

Operational machines require a minimum Dual 2400 Mz Pentium 
III, with 1.0 GB RAM and 2 x 18 GB hard disk space. 

The following Windows 2000 software should be pre-installed on 
all Voice Browser and Application Server machines:

Windows 2000 Server (US English version)

Windows 2000 Service Pack #3

Media Convergent Server

Application Server machines also require the 
Windows 2000 Internet Information Admin Service (IIS) 
and WWWPublishing Services.

Any vendor-specific hardware setup programs (for example, 
Compaq Smart Start) should be run before ISN installation. On 
larger systems this may include configuring raid arrays. 

Cisco has no specific criteria or recommendations 
regarding raid arrays.

VNC or PC Anywhere should be pre-installed for future possible 
technical assistance. 

Using VNC will slow ISN performance.

Space requirements for ISN processes and log files are as follows:

Voice Browser: 75 MB

VB Admin (only): 15 MB

Application Server: 250 MB

SDDSN: 205 MB

System Media Files: 10 MB

Update External SDDSN Components: 5 MB

ISN Online Help Updates: 5 MB

Cisco NAM/ICM and 
Peripheral Gateway 
(PG) PC Machines

Operating System and ICM/PG software should be pre-installed.

Media Server Machines Machines should have the Operating System pre-installed and be 

set up as Web servers.

A minimum of 10MB should be available for ISN System Media 
Files (Cisco-provided .wav files of numbers, days, months, 
currency types, etc. in English and Latin American Spanish). 

Customer media files will require additional disk space.

To maximize Voice Browser and Application Server performance, 
the Media Server should not be installed on the same machine as 
the Voice Browser or Application Server.