Cisco Cisco Customer Voice Portal Downloads Installation Guide
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Cisco Internet Service Node (ISN) Installation Guide
OL-1252-03
Chapter 2 Installing ISN Software
ISN Installation and Configuration Procedures
How to configure the Voice Browser
Step 1
Select Start > Programs > Cisco Internet Service Node >Voice Browser > VB Admin. A window
containing a command line prompt (>>>>) appears.
containing a command line prompt (>>>>) appears.
Step 2
Enter setASList <NewValue>, where <NewValue> is the base URL of Application Servers for the Voice
Browser).
Browser).
The syntax for the base URL is: <AppServer>:8000/servlet/isn, where:
•
<AppServer> is the hostname or IP address of the machine that is running the Application Server.
(Default: localhost.)
(Default: localhost.)
•
:8000/servlet/isn is a fixed string that you must append to each name in the AppServerList. (The
string must begin with a colon [:].)
string must begin with a colon [:].)
Examples:
setASList localhost:8000/servlet/isn
setASList “machine1:8000/servlet/isn machine2:8000/servlet/isn”
Note
The command setASList contains no spaces. However, the use of double quotes is required
when defining multiple Application Servers.
when defining multiple Application Servers.
Step 3
If you want a call restarted from the beginning if there is a NAM/ICM or Application Server problem
during the course of the call, enter SetNewCallOnly on.
during the course of the call, enter SetNewCallOnly on.
Note
Do not set this value to “on” if you expect any pre-routed calls to come to this Voice Browser.
The ISN cannot restart pre-routed calls.
The ISN cannot restart pre-routed calls.
Step 4
If IP transfers will be part of your call configuration, enter the following:
•
setGateKeeper<NewValue>, where <NewValue> is the IP address for the Gatekeeper serving the
Voice Browser.
Voice Browser.
Note
You must shut down and restart the Voice Browser for this setting to take effect.
Step 5
If you chose to install SDDSN, and need to change the default settings, enter the following:
•
setSDDSN1 <NewValue> (where <NewValue> is the host name or IP address of the first SDDSN
instance. (Default: <none>)
instance. (Default: <none>)
•
setSDDSN2 <name> (where <NewValue> is the host name or IP address of the second SDDSN
instance. (Default: <none>)
instance. (Default: <none>)
Note
If there is only one SDDSN in service, SDDSN2Node should be set to the same node as
SDDSN1Node.
SDDSN1Node.
Step 6
Enter q to exit VB Admin.