Cisco Cisco Customer Voice Portal Downloads Installation Guide

Page of 43
2-12
Cisco Internet Service Node (ISN) Installation Guide
OL-1252-03
Chapter 2      Installing ISN Software
ISN Installation and Configuration Procedures
How to configure the Voice Browser
Step 1
Select Start > Programs > Cisco Internet Service Node >Voice Browser > VB Admin. A window 
containing a command line prompt (>>>>) appears.
Step 2
Enter setASList <NewValue>, where <NewValue> is the base URL of Application Servers for the Voice 
Browser). 
The syntax for the base URL is: <AppServer>:8000/servlet/isn, where: 
<AppServer> is the hostname or IP address of the machine that is running the Application Server. 
(Default: localhost.)
:8000/servlet/isn is a fixed string that you must append to each name in the AppServerList. (The 
string must begin with a colon [:].)
Examples: 
setASList localhost:8000/servlet/isn
setASList “machine1:8000/servlet/isn machine2:8000/servlet/isn”
Note
The command setASList contains no spaces. However, the use of double quotes is required 
when defining multiple Application Servers.
Step 3
If you want a call restarted from the beginning if there is a NAM/ICM or Application Server problem 
during the course of the call, enter SetNewCallOnly on.
Note
Do not set this value to “on” if you expect any pre-routed calls to come to this Voice Browser. 
The ISN cannot restart pre-routed calls. 
Step 4
If IP transfers will be part of your call configuration, enter the following: 
setGateKeeper<NewValue>, where <NewValue> is the IP address for the Gatekeeper serving the 
Voice Browser. 
Note
You must shut down and restart the Voice Browser for this setting to take effect.
Step 5
If you chose to install SDDSN, and need to change the default settings, enter the following:
setSDDSN1 <NewValue(where <NewValue> is the host name or IP address of the first SDDSN 
instance. (Default: <none>) 
setSDDSN2 <name> (where <NewValue> is the host name or IP address of the second SDDSN 
instance. (Default: <none>)
Note
If there is only one SDDSN in service, SDDSN2Node should be set to the same node as 
SDDSN1Node.
Step 6
Enter q to exit VB Admin.