Cisco Cisco Customer Voice Portal Downloads Installation Guide
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Cisco Internet Service Node (ISN) Installation Guide
OL-1252-03
Chapter 2 Installing ISN Software
Troubleshooting ISN Install / Upgrade / Uninstall
An "Inspect" error occurs
during SDDSN installation.
during SDDSN installation.
Possible Cause:
The SDDSN installation failed.
Possible Solution:
Do the following:
1.
Reboot the system.
2.
Uninstall the ISN software.
3.
Reboot the system.
4.
Install the ISN software with SDDSN again.
5.
Reboot the system.
Note
If the ISN software still did not install correctly, contact Cisco
Customer Support.
Customer Support.
After an Application Server
install and reboot, you see the
following error:
install and reboot, you see the
following error:
"There was an error. Error
Description: ActiveX
component can't create
object."
Description: ActiveX
component can't create
object."
Possible Cause:
The previous Application Server was uninstalled, and then the computer
was not rebooted before the next AS install.
was not rebooted before the next AS install.
Possible Solution:
You must reboot the computer after each AS install and uninstall.
Table 2-2
Troubleshooting (continued)
Symptom
Possible Cause and Solution