Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide
2-7
Cisco Internet Service Node (ISN) Installation Guide
OL-1252-03
Chapter 2 Installing ISN Software
ISN Installation and Configuration Procedures
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If you chose to install the Application Server and you chose the “Restart my computer” option,
the machine reboots. After reboot, login; an MS-DOS window appears showing the status of the
DC Directory Schema update. Check the information in this window carefully for error
messages!
the machine reboots. After reboot, login; an MS-DOS window appears showing the status of the
DC Directory Schema update. Check the information in this window carefully for error
messages!
Note
If errors do appear in the MS-DOS window, press a key to complete the setup process,
and then turn to the
and then turn to the
When the prompt “Press any key to continue…” appears, press a key. Several pop-up windows
appear and the Application Server Configuration box disappears to indicate installation
completion.
appear and the Application Server Configuration box disappears to indicate installation
completion.
During the Application Server installation, there is a new message window that says “This will take
between 5 and 30 minutes. Please be patient.” This is informing the user that depending on their system
speed, virus scan settings, network traffic, etc., the DC Directory sub-install will take a while. Don’t
worry that nothing is changing on the computer screen. After you install the ISN software, you must
configure the Application Server and Voice Browser.
between 5 and 30 minutes. Please be patient.” This is informing the user that depending on their system
speed, virus scan settings, network traffic, etc., the DC Directory sub-install will take a while. Don’t
worry that nothing is changing on the computer screen. After you install the ISN software, you must
configure the Application Server and Voice Browser.
Caution
If you chose the “Restart my computer” option be very careful logging in! If the information is not
exactly the same as you entered in
exactly the same as you entered in
on page 5, the Application Server will not configure properly.
Also, it is highly recommended that your system be connected to a physical LAN, rather than a wireless
LAN.
LAN.
Application Server Configuration
This section contains the minimum steps required to configure the Application Server (AS) after initial
ISN installation.
ISN installation.
Note
For more information about Application Server administration, see the Internet Service Node (ISN)
Configuration and Administration Guide.
Configuration and Administration Guide.
How to configure the Application Server
Step 1
Select Start > Programs > Cisco Internet Service Node > Application Server > Application
Administrator. The Enter Network Password dialog box appears.
Administrator. The Enter Network Password dialog box appears.
Step 2
Login as the Windows 2000 Administrator.
Caution
Again, be very careful logging in! If the information is not exactly the same as you entered in
on page 5, the Application Server will not configure properly.
The Application Administration Main Menu appears.