Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

Figure 2: CSA Properties Dialog

From the Startup type drop-down listbox, select Disabled, and click OK.

Note: After installing the software, you must reenable the Cisco Security Agent Service. With
the service disabled, the Agent no longer provides intrusion detection for the server.

Prepare to Install VXML Server (WebSphere Application Server)

If you plan to install the CVP VXML Server, then you must choose which application server
that the VXML Server component will use. The VXML Server component can use one of two
application servers:

•

Apache Tomcat application server - included with the Unified CVP installation program. No
additional application server installation configuration is required if you use this option.

•

WebSphere Application Server - VXML server can optionally run on WebSphere. The Unified
CVP installation program does not include WebSphere. You must obtain it separately.

If you plan to use optional WebSphere Application Server as your application server for the
VXML Server, you must:

1. Install WebSphere Application Server prior to installing Unified CVP. Refer to your

WebSphere Application Server documentation for installation procedures.

2. Install IBM HTTP Server after installing WebSphere Application Server.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)