Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
Disabling the Cisco Security Agent
To disable the Cisco Security Agent, perform the following steps:
Step 1
From the Windows Start Menu, click Start > Settings > Control Panel > Administrative
Tools > Services.
Tools > Services.
The Services screen displays.
Figure 1: Windows Services Screen
Step 2
Select Cisco Security Agent.
Step 3
Click the Stop the service link in the upper left corner of the screen.
Step 4
If a Cisco Security Agent Challenge dialog box displays, enter the requested text in the dialog
box and click OK.
box and click OK.
When the Cisco Security Agent service has been stopped, the Status column on the Services
screen no longer lists Cisco Security Agent as Started.
screen no longer lists Cisco Security Agent as Started.
Step 5
Double click the Cisco Security Agent entry on the Services screen.
The Cisco Security Agent Properties dialog box displays.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)
12
Chapter 2: Performing Pre-Installation Tasks
Disable Cisco Security Agent (CSA)