Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
Close and Unlock all Unified CVP Related Files Before Installing
Before you attempt to install Unified CVP or any of its associated Service Releases or
Maintenance Releases, make sure that all other applications are shut down and opened files are
closed. In addition, if a file that the Unified CVP installation program requires is locked, a failed
installation could result.
Maintenance Releases, make sure that all other applications are shut down and opened files are
closed. In addition, if a file that the Unified CVP installation program requires is locked, a failed
installation could result.
If you are using McAfee® VirusScan® on a system, you need to launch the VirusScan console,
right-click Access Protection and select properties. Select the File, Share, and Folder
Protection tab and disable rules that lock the files or folders that are required by the Unified
CVP installation program. If you are using a different anti-virus product, you need to perform
the equivalent file blocking exclusions in that product's file and folder protection rules.
right-click Access Protection and select properties. Select the File, Share, and Folder
Protection tab and disable rules that lock the files or folders that are required by the Unified
CVP installation program. If you are using a different anti-virus product, you need to perform
the equivalent file blocking exclusions in that product's file and folder protection rules.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)
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Chapter 2: Performing Pre-Installation Tasks
Close and Unlock all Unified CVP Related Files Before Installing