Cisco Cisco Customer Voice Portal Downloads Installation Guide

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List of Figures

Figure 1: Windows Services Screen................................................................................................................................12

Figure 2: CSA Properties Dialog.....................................................................................................................................13

Figure 3: Windows Component Wizard...........................................................................................................................15

Figure 4: Management and Monitoring Tools Screen.....................................................................................................15

Figure 5: Select Packages Screen....................................................................................................................................21

Figure 6: X.509 Certificate Screen..................................................................................................................................21

Figure 7: Core Software Settings Screen.........................................................................................................................22

Figure 8: WebSphere Message Screen.............................................................................................................................24

Figure 9: Application Server Selection Screen................................................................................................................24

Figure 10: Media Folder Selection Screen......................................................................................................................25

Figure 11: Database Data and Backup Drive Screen.......................................................................................................26

Figure 12: Database Size Screen.....................................................................................................................................26

Figure 13: Support Tools Setup Screen...........................................................................................................................27

Figure 14: Summary Screen............................................................................................................................................28

Figure 15: Reporting Password Screen............................................................................................................................29

Figure 16: OPSConsole Password Screen.......................................................................................................................30

Figure 17: Version of Unified Call Studio Screen...........................................................................................................32

Figure 18: Installation Key Activation Dialog Box.........................................................................................................42

Figure 19: Installation Key..............................................................................................................................................43

Figure 20: License Key....................................................................................................................................................43

Figure 21: License Key Activation Dialog Box...............................................................................................................44

Figure 22: Add or Remove Programs Control Panel.......................................................................................................46

Figure 23: Uninstall Informix Dynamic Server Dialog...................................................................................................47

Figure 24: Modify screen.................................................................................................................................................48

Figure 25: CVP Servers and Call Paths...........................................................................................................................58

Figure 26: CVP Servers and Call Paths...........................................................................................................................59

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)

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