Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide
Step 4
The installation process is complete. Press Enter to exit the installer.
Note: The default port on WAS for web applications (such as VXML Server) is tcp/9080.
VXML Server needs this to be 7000 to work; other components expect this value.
VXML Server needs this to be 7000 to work; other components expect this value.
There are manual steps you must perform to finalize your installation on WebSphere. After the
installation completes, install the WAR file via WebSphere's standard web application deployment
process. The WAR file is named CVP.war; the file resides in CVP_HOME/VXMLServer/war.
Refer to WebSphere documentation for additional details.
installation completes, install the WAR file via WebSphere's standard web application deployment
process. The WAR file is named CVP.war; the file resides in CVP_HOME/VXMLServer/war.
Refer to WebSphere documentation for additional details.
ORM and SNMP start automatically and are set to restart automatically after a reboot.
Step 5
Apply a license file to the VXML Server.
provides information about applying a license
to the VXML Server.
Configure VXML Server
After you have installed VXML Server, consult the Configuration and Administration Guide
for Cisco Unified Customer Voice Portal for information on how to configure the VXML Server
from the Operations Console.
for Cisco Unified Customer Voice Portal for information on how to configure the VXML Server
from the Operations Console.
Enabling the Support Tools Protocol Adapter
When installing Unified CVP on AIX systems, the Support Tools component (STPA) of Unified
CVP is not automatically enabled, due to potential security considerations. The security concerns
are that the STPA will listen for Support Tools Server requests and fulfill these requests. These
requests could include asking for large logs or changing tracing values. If the originator of these
requests is not trusted (or authenticated), these requests could affect the performance or integrity
of the Unified CVP node.
CVP is not automatically enabled, due to potential security considerations. The security concerns
are that the STPA will listen for Support Tools Server requests and fulfill these requests. These
requests could include asking for large logs or changing tracing values. If the originator of these
requests is not trusted (or authenticated), these requests could affect the performance or integrity
of the Unified CVP node.
If the STPA is not enabled, users will not be able to collect logs or set trace values on the AIX
node using Support Tools.
node using Support Tools.
The STPA component of Unified CVP can easily be enabled using the following procedure:
Step 1
Edit the $CVP_HOME/STPA/conf/stpa.properties file.
Step 2
Find the line that reads
STPA.Enabled = false
and change the value to true.
Step 3
Restart the Resource Manager. See the Configuration and Administration Guide for Cisco
Unified Customer Voice Portal for instructions.
Unified Customer Voice Portal for instructions.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)
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Chapter 5: Installing CVP VXML Server on AIX Systems
Configure VXML Server