Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

The CVP InstallShield Wizard Modify screen displays.

Figure 23: Modify screen

Select the Remove option, and click Next.

Select the Unified CVP software you want to uninstall, that is Cisco Unified Customer Voice
Portal or Cisco Unified Call Studio and click Remove.

When the uninstall process finishes, an Uninstall Complete screen displays. Depending on what
components you uninstalled, the uninstall process may require you to reboot your system to
complete the uninstall.

Removing Unified CVP Software from Windows Control Panel

To remove Unified CVP Software from Windows Control Panel, perform the following steps.

Disable Cisco Security Agent.

 for instructions.

Close all open applications.

Select Start > Settings > Control Panel > Add or Remove Programs.

Select the Cisco Unified Customer Voice Portal entry and click Remove.

Click Next to begun the uninstall process.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)