Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

Figure 12: Support Tools Setup Screen

On the Support Tools Setup screen, select one of the following options:

•

Disable Support Tools

•

Specify a Preshared key.

The Unified CVP Installer uses the preshared key to set up Support Tools with Internet
Protocol Security (IPSEC). This key must be the same key used for the remote Support Tools
server.

The maximum length for the Preshared Key is 255 characters. Valid characters for the Preshared
Key are:

•

Alphanumeric characters

•

Space

•

Any of the following special characters: -.,#&/~`!@$%^*()+={}[],<>?;:

Click Next.

The Ready to Install the Program screen displays similar to the screen shown in the following
illustration. This screen summarizes the planned location for the Unified CVP installation, the
packages that will be installed, and the total size of all files that will be installed.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)