Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

Notes About VXML Server Licensing

Each VXML Server requires a separate license, even if the software is installed on the same
machine. If you uninstall the VXML Server from one directory and then install it in a different
location, the old license key no longer works. You must request another license.

Whenever VXML Server is started without an active license (for example, the license is missing,
invalid, or expired) it will log a message to the application server console and startup log to
indicate that the license needs to be activated. However, an unlicensed installation of VXML
Server can still be used with up to two simultaneous sessions for evaluation purposes. To utilize
more simultaneous sessions, VXML Server must be activated with a valid license.

Applying a License to Call Studio

Call Studio can be used for 30 days after installation without an active license. After 30 days,
an active license must be applied to continue using Call Studio.

Procedure

To apply a license to Call Studio, perform the following steps.

Start Call Studio.

From the Call Studio menu, select Help > Activation...

The Activation... dialog box displays.

Note: After 30 days of installing Call Studio, if an active license has not been applied, the
Activation... dialog box will be displayed when Call Studio is started.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)