Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

Perform the following steps to configure ingress gateways, VoiceXML gateways, and Unified
CMs.

a.

Configure the gateways to support SIP in general. It is not necessary at this point to disable
H.323 in general or to remove gatekeeper registration settings

b.

Configure each ingress gateway outgoing VoIP dial-peer to use SIP rather than session
target ras. If SIP Proxy Servers are being used, configure these dial-peers to target those
servers. If not, then configure these dial-peers to target one or more CVP Call Servers

c.

Configure each VoiceXML gateway incoming VoIP dial-peer to be a SIP dial-peer.

d.

Configure Unified CMs such that ingress gateways and Proxy Servers are SIP Trunk
devices.

Try some test calls. If the tests are successful, perform the following steps to remove H.323
support.

a.

In the CVP Operations Console, remove H.323 services from each CVP Call Server.

b.

In the ingress gateways, remove H.323 support as well as any settings that cause the
gateway to register with the gatekeeper.

c.

Decommission the gatekeepers.

Migrating VXML Servers from Windows to AIX

If you want to migrate your VXML Servers from a Windows platform to an AIX platform,
perform the following steps.

Install the new VXML Server software.

Follow the instructions in 

.

Add the new VXML Servers to the Operations Console network map.

Use the Operations Console to deploy all applicable projects to the new VXML Servers.

For details on Steps 2 and 3, see the Configuration and Administration Guide for Cisco Unified
Customer Voice Portal.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)