Cisco Cisco Customer Voice Portal Downloads Installation Guide

Figure 22: Uninstall Informix Dynamic Server Dialog

You must select Remove all database server files and all database information.

Click OK.

A dialog box displays the following message:

Could not delete product files and/or directories. Check documentation for more details.

Note: This dialog box is present in this release solely due to an Informix product limitation,
and does not indicate a problem with the removal of Reporting.

Click OK to continue with the uninstall process.

Click Yes in response to each of the following prompts:

•

Delete the Informix user?

•

Remove Informix Storage Manager (ISM) Servers?

•

Remove SNMP extension agents?

A message displays to indicate the Informix Dynamic Server is uninstalled.

Click OK.

Removing Unified CVP Software with the Installation Program

To remove Unified CVP software with the Installation Program, perform the following steps.

Disable Cisco Security Agent.

 for instructions.

Rerun the setup.exe file of the software you would like to uninstall.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)