Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

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Step 1
From the Windows Start menu, select Control Panel > Add or Remove Programs.
The Windows Add or Remove Programs screen displays.
Step 2
Select Add/Remove Windows Components.
The Windows Components Wizard Screen displays.
Figure 3: Windows Component Wizard
Step 3
Select Management and Monitoring Tools.
Step 4
Click Details.
The Management and Monitoring Tools screen displays.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 2: Before Installing Unified CVP Software
Preparing to Install VXML Server