Cisco Cisco Unified Customer Voice Portal 10.0(1) Installation Guide

Select a server by clicking on the link in its Hostname field or by clicking the radio button
preceding it and then clicking Edit.

You can also search for a server.

Select File Transfer in the toolbar and then click Licensing.

The File Transfer page displays, listing the Hostname and IP address for the currently selected
Unified CVP server.

If the license file is not listed in the Select From Available License Files text box:

a.

Click Select a License File from Your Local PC.

b.

Enter the file name in the text box or click Browse to search for the license file on the
local file system.

If the license is listed in the Select From Available License Files text box, select the license file
and then click Select.

Click Transfer to transfer the selected license file to the selected device.

The license is applied to the selected server.

• You must restart VXML Server to ensure it is able to recognize and apply the newly transferred

license file. On application servers that allow a single web application to be restarted (such
as WebSphere), restart the VXML Server web application. On other application servers (such
as Tomcat), restart the application server itself. You can restart VXML Server by using the
Operations Console. Refer to Operations Console Online Help for Cisco Unified Customer
Voice Portal for more details.

• You can verify that the VXML Server is operational and properly licensed by running the

status administrative script (that is, status.bat or status.sh) in AUDIUM_HOME\admin, and
reviewing its output.

• You can verify that the Call and/or Reporting Server are operational and properly licensed

by using the Operations Console and checking the status. Refer to Operations Console Online
Help for Cisco Unified Customer Voice Portal for more details.

For more information on Unified CVP licensing, refer to the

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)