Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

"VoiceBrowser.exe" should be excluded also. The following instructions may be used to exclude
CVP processes from port blocking when using McAfee(R) VirusScan(R) on a system running
CVP Call Server. If you use a different anti-virus product, you should do the equivalent
exclusions in that product's port blocking rules.

Instructions for McAfee(R) VirusScan(R) on CVP Call Server:

1. Open the VirusScan Console, double click on Access Protection, and click on the Port

Blocking tab.

2. If the two checkboxes for "Prevent IRC communication" are checked, then do the following:

–

Edit both of the "Prevent IRC communication" properties in VirusScan by selecting
it and then click on the Edit... button.

–

In the "Add or edit a port blocking range" dialog, add
"VoiceBrowser.exe,tomcat5.exe" to the "Excluded Process" text box and click OK.

Enabling Security

Depending on your Unified CVP deployment, there may be security considerations you need
to address. For information, see the "Configuring and Modifying Unified CVP Security" chapter
in the Configuration and Administration Guide for Cisco Unified Customer Voice Portal and
the 

 (http:/

/www.cisco.com/en/US/products/sw/custcosw/ps1001/prod_technical_reference_list.html)

Applying Licenses

If you installed the following Unified CVP components, you must apply licenses for those
components.

•

Call Server

•

VoiceXML Server

•

Reporting Server

The following section explains how to apply licenses for those components.

Applying a License to a Unified CVP Server

When you are creating a new Unified CVP Call Server, VoiceXML Server, or Reporting Server,
you must apply a valid license file before using the server. You can browse for and upload the
license file to the Operations Server, and then transfer the license to the Unified CVP Server.
Select either an existing license file in the Operations Server database or a new license file from
your local desktop.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)