Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide
Conventions
This manual uses the following conventions:
Description
Convention
Boldface font is used to indicate commands,
such as user entries, keys, buttons, and folder
and submenu names. For example:
such as user entries, keys, buttons, and folder
and submenu names. For example:
boldface font
•
Choose Edit > Find.
•
Click Finish.
Italic font is used to indicate the following:
italic font
•
To introduce a new term. Example: A skill
group is a collection of agents who share
similar skills.
group is a collection of agents who share
similar skills.
•
For emphasis. Example: Do not use the
numerical naming convention.
numerical naming convention.
•
A syntax value that the user must replace.
Example: IF (condition, true-value,
false-value)
Example: IF (condition, true-value,
false-value)
•
A book title. Example: See the Cisco CRS
Installation Guide.
Installation Guide.
Window font, such as Courier, is used for the
following:
following:
window font
•
Text as it appears in code or that the window
displays. Example:
displays. Example:
<html><title>Cisco
Systems,Inc. </title></html>
Angle brackets are used to indicate the
following:
following:
< >
•
For arguments where the context does not
allow italic, such as ASCII output.
allow italic, such as ASCII output.
•
A character string that the user enters but
that does not appear on the window such as
a password.
that does not appear on the window such as
a password.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
4
Preface
Conventions