Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

The installation process is complete. Press Enter to exit the installer. ORM and SNMP start
automatically and are set to restart automatically after a reboot.

Note: The default port on WAS for web applications (such as VoiceXML server) is tcp/9080.
VoiceXML Server needs this to be 7000 to work; other components expect this value.

The VoiceXML Server web application should now be deployed and running. You can use the
WAS web admin facility to get a status or point your browser to the VoiceXML Server to see
if it is ready to be licensed: http://server:7000/CVP/Licensing.

Configure VoiceXML Server

Once you have installed VoiceXML Server, consult the Configuration and Administration Guide
for Cisco Unified Customer Voice Portal  for information on how to configure the VoiceXML
Server from the Operations Console.

Enabling Support Tools

When installing Unified CVP on AIX systems, the Support Tools component (STPA) of Unified
CVP is not automatically enabled, due to potential security considerations. The security concerns
are that the STPA will listen for Support Tools Server requests and fulfill these requests. These
requests could include asking for large logs or changing tracing values. If the originator of these
requests is not trusted (or authenticated), these requests could affect the performance or integrity
of the CVP node.

If the STPA is not enabled, users will not be able to collect logs or set trace values on the AIX
node using Support Tools.

The STPA component of CVP can easily be enabled using the following procedure:

Edit the file $CVP_HOME/STPA/conf/stpa.properties.

Find the line that reads

 change the ‘false’ to ‘true’.

Restart the Resource Manager. See the Configuration and Administration Guide for Cisco
Unified Customer Voice Portal for instructions.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)