Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

Installing Unified CVP Software on Windows
Systems

This section describes how to install Unified CVP software on Windows systems.

• All Unified CVP components, with the exception of VoiceXML Server, require Windows

2003. If you are installing the VoiceXML Server component only, you can do so on Windows
2000, Windows 2003, Windows XP, or AIX. AIX installation instructions are documented
in the next chapter.

• The Reporting component cannot be installed on a machine with a hostname that contains a

hyphen.

Running the Unified CVP Installation Program

Note: The user running the Unified CVP install program must be an Administrator. Otherwise,
the installation program will abort.

To install Unified CVP software, perform the following steps.

From the CVP_Install\windows folder on the Unified CVP installation CD, run setup.exe. A
Preparing Setup screen and a splash screen appear, followed by a Welcome screen.

On the Welcome screen, click Next.

Note: If you click Cancel here or on any of the following dialog screens prior to the Summary
screen, no part of the installation will occur and an Exit Setup dialog box will appear.

A Copyright screen appears. Read the screen, then click Next.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)