Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

Figure 20: Modify screen

Select the Remove option. Click Next.

A dialog box with the prompt "Do you want to completely remove the selected application and
all of its features?" appears. Click Yes to begin the uninstall process. The install wizard removes
all previous installed Unified CVP components.

When the uninstall process finishes, an Uninstall Complete screen appears. Depending on what
components you uninstalled, the uninstall process may require you to reboot your system to
complete the uninstall.

Removing Unified CVP Software from Windows Control Panel

This task describes how to remove Unified CVP Software from Windows Control Panel.

Disable Cisco Security Agent. See the section 

 for

instructions.

Close all open applications.

Select Start > Settings > Control Panel > Add or Remove Programs.

Select the Cisco Unified Customer Voice Portal entry and click Remove.

Click Next to begun the uninstall process. The install wizard removes all previous installed
Unified CVP components.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)