Cisco Cisco Unified Customer Voice Portal 10.5(1) Information Guide
Product End-of-Life Notice
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Cisco Unified Customer Voice Portal 8.0
Cisco Unified Customer Voice Portal 8.0
EOL8503
Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Customer
Voice Portal 8.0. The last day to order the affected product(s) is February 11, 2013.
Customers with active service contracts will continue to receive support from the
Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be available
until the termination date of the contract, even if this date exceeds the Last Date of
Support shown in Table 1.
Voice Portal 8.0. The last day to order the affected product(s) is February 11, 2013.
Customers with active service contracts will continue to receive support from the
Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be available
until the termination date of the contract, even if this date exceeds the Last Date of
Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Unified Customer Voice Portal 8.0
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
August 13, 2012
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The
product is no longer for sale after this date.
product is no longer for sale after this date.
February 11, 2013
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
May 12, 2013
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
February 11, 2014
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
February 11, 2014
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
May 10, 2015
Last Date of Support:
App. SW
App. SW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all
support services for the product are unavailable, and the product becomes obsolete.
active service contracts or by warranty terms and conditions. After this date, all
support services for the product are unavailable, and the product becomes obsolete.
February 29, 2016
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product
Part Number
Part Number
Product Description
Replacement Product
Part Number
Part Number
Replacement Product
Description
Description
Additional Information
CVP-80-CC-150=
CVP 8.0 Call Director
(includes Software) - 150
Ports
(includes Software) - 150
Ports
See the Product Migration
Options section below for
detailed information on
replacing this product.
Options section below for
detailed information on
replacing this product.
CVP-80-CC-300=
CVP 8.0 Call Director
(includes Software) - 300
Ports
(includes Software) - 300
Ports
See the Product Migration
Options section below for
detailed information on
replacing this product.
Options section below for
detailed information on
replacing this product.