Cisco Cisco Customer Voice Portal 8.0(1) User Guide

The Directory Structure

The directory in which the installation is made (referred to as the INSTALLATION_PATH
directory) contains all the files necessary for the various components of Unified CVP software.
The following table describes what each folder in the INSTALLATION_PATH is used for.
Each folder is described in detail in subsequent sections.

This directory contains the files required for VXML Server to run, including
all voice applications.

VXMLServer

This directory contains Call Studio and Builder for Call Studio

CallStudio

The application inside this folder is used to uninstall Unified CVP software.

UninstallerData

The 

 folder contains the following folders:

This directory holds the scripts that perform administrator functions affecting
all applications on VXML Server.

admin

This directory holds copies of the application-level administration scripts.
Should an application’s administration scripts require refreshing, the contents

admin/appScripts

of this folder can be copied to the 

directory.

SNMP agent related files.

agent

The voice applications built by Builder for Call Studio and hosted by VXML
Server are stored here. Each application has its own folder bearing the name
of the application.

applications

This directory holds the scripts that perform administrator functions affecting
only the application in which the scripts reside.

applications / [APPNAME] / admin

This directory contains the application’s static data files required for VXML
Server to load the application.

applications / [APPNAME] / data

User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)