Cisco Cisco Customer Voice Portal 8.0(1) User Guide

Be careful when using this function because it could affect the performance of applications
that rely on global data.

•

getGlobalData – This function allows the administrator to retrieve the value of a global data
variable. The function takes one input: the name of the global data variable to retrieve. Click
the button to display a dialog box showing the value of the global data.

To access application data using the JMX interface, navigate to the 

 MBean, where 

 is the name of the application whose application data

is to be accessed. The Attributes tab lists all the application data variable names in an attribute
named AllApplicationDataNames (the value may need to be expanded in order to see all the
application data names). The Operations tab lists four functions that can be executed by the
administrator for application data:

•

setApplicationData – This function allows the administrator to create a new application
data variable. The function takes two inputs, the first being the name of the variable and the
second being the value. Click the button to set the application data and the result will appear
in a dialog box.

Note: If there is already application data with the same name it will be overridden.

•

removeApplicationData – This function allows the administrator to delete a application
data variable. The function takes one input: the name of the application data variable to delete.
Click the button to remove the application data and the result will appear in the dialog box.

•

removeAllApplicationData – This function allows the administrator to delete all application
data, whether it was created by the administrator or applications. Click the button to remove
all application data and the result will appear in the dialog box. Be careful with this function
as it could affect the performance of the application.

•

getApplicationData – This function allows the administrator to retrieve the value of a
application data variable. The function takes one input: the name of the application data
variable to retrieve. Click the button to display a dialog box with the value of the application
data.

Administrator Log Access

VXML Server ships with various default loggers, including administration history loggers that
store a history of the administration activity taken such as when VXML Server started up, when
an application was updated, the results of the suspension of VXML Server, and so on. These
logs, which are rotated daily, are useful to an administrator as an audit history of administrator
activity. As a convenience, the JMX interface exposes methods for the administrator to access
the contents of these logs instead of viewing the files in a text editor.

Note: The application designer and administrator has the ability to define any loggers desired
for the applications as well as for VXML Server, including removal of the default administration

User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)