Cisco Cisco Customer Voice Portal 8.0(1) User Guide

Page of 48
P
HONE
 
 
S
AY 
I
S
MART 
S
PECIFICATIONS 
 
 
 
FOR 
C
ISCO 
U
NIFIED 
C
USTOMER 
V
OICE 
P
ORTAL 
R
ELEASE 
4.0(1) 
 
 
 
 
23
 
Audio Files 
All audio files must be named as appears below. The names do not have an extension, the 
developer can choose whatever file type supported by their voice browser.  
0 1 2 3 4 5 6 7 8 9 
Examples 
Data: (800) 
555-1212 
 
Data: 1112223333 
Input Format: 
10_digit_whole_number
 
Input Format: 
10_digit_whole_number
Output Format: 
digits_with_pauses  
Output Format: 
digits_with_pauses 
Fileset: 
standard  
Fileset: 
standard 
Playback: 
“8” “0” “0” 
<150ms pause>  
“5” “5” “5”  
<150ms pause>  
“1” “2” “1” “2” 
 
Playback: 
“1” “1” “1”  
<150ms pause>  
“2” “2” “2”  
<150ms pause>  
“3” “3” “3” “3”