Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

C

USTOM 

C

ONTENT

 

 

S

AY 

I

T 

S

MART 

S

PECIFICATIONS 

 

 

 

FOR 

C

ISCO 

U

NIFIED 

C

USTOMER 

V

OICE 

P

ORTAL 

R

ELEASE 

4.0(1) 

 

 

 

 

10

 

(Filename(s) Only)

 

complex 
resultset 
siscontent 
array 

the audio file content of the data, even if it contains TTS 
content. For the 

simple

 and 

array

 input formats, this 

output format indicates that the data contains audio files 
only. 

none

 

(No Fileset)

 

standard 
standard_no_ssml 
tts 
tts_no_ssml 
files

 

This plugin allows the developer to specify any amount 
of audio files, the names of which are determined at 
runtime. As a result, there is no need for a fileset. 
Every Say It Smart plugin, though, requires at least one 
fileset, so this one is simply named “none”. 

None. The audio files will be determined by the application designer and developer. 

Data: myGreeting.wav 

 

Data: 

This is some text to speech 

Input Format: 

simple  

Input Format: 

simple 

Output Format: 

files  

Output Format:

tts_no_ssml 

Fileset: 

none  

Fileset: 

none 

Playback: myGreeting.wav 

(with 

no TTS backup) 

  Playback: 

“This is some text to speech” 
(this is read as TTS) 

 

 

 

 

 

Data: a.wav:::backup 

for 

a|||b.wav:::backup for b 

  Data: a.wav:::|||:::some 

<break 

size=”large”> tts 

Input Format: 

complex  

Input Format: 

complex 

Output Format: 

standard_no_ssml  

Output Format:

standard 

Fileset: 

none  

Fileset: 

none 

Playback: a.wav 

(with 

TTS 

backup “backup for a”) 
b.wav (with TTS 
backup “backup for b”) 

  Playback: 

a.wav (with no TTS backup) 
“some “ <large pause> “ tts”  
(no audio file played, SSML 
tags included in VoiceXML) 

There are no examples of input formats that take Java objects as the data must be created by a 
developer in custom Java code.