Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

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OCIAL 

S

ECURITY

 

 

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AY 

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T 

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MART 

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PECIFICATIONS 

 

 

 

FOR 

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ISCO 

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NIFIED 

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USTOMER 

V

OICE 

P

ORTAL 

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ELEASE 

4.0(1) 

 

 

 

 

24

 

Name: ssn 
Display Name: 

Social Security Number  

Class Name: 

com.audium.sayitsmart.plugins.AudiumSayItSmartSocialSecurity

 

This Say It Smart type handles the reading of a 9-digit social security number. Many times, a 
social security number may appear with dashes after the third and fifth digits. To avoid having to 
process the data before it is sent to the plugin, it will understand the social security number with 
these optional dashes, though no punctuation other than dashes is allowed. It reads it back digit-
by-digit, inserting 150 millisecond pauses after the third and fifth digits. 

The plugin Java class can easily be extended to create, in just a few lines of code, a new plugin 
performing the same function with a different pause length or additional formatting options. 
 

9_digit_whole_number 

(9 Digit Number)

 

The data can be handled in any of the following formats:  
#########, ###-##-#### 

digits_with_pauses 

(As Digits w/ Pauses)

 

9_digit_whole_number

The social security number is played back 
digit-by-digit with 150 millisecond pauses 
after the third and fifth digits. 

standard 

(Standard (0-9))

 

digits_with_pauses

  This fileset contains ten files: 0 through 9. It is the 

only fileset required. 

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