Cisco Cisco Unified Customer Voice Portal 10.5(1) User Guide

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HONE

 

 

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AY 

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T 

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MART 

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PECIFICATIONS 

 

 

 

FOR 

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ISCO 

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NIFIED 

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USTOMER 

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OICE 

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ORTAL 

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ELEASE 

4.0(1) 

 

 

 

 

22

 

Name: 

  phone 

Display Name: 

Phone Number  

Class Name:   

com.audium.sayitsmart.plugins.AudiumSayItSmartPhone

 

This Say It Smart type handles the reading of a 10 digit phone number. The number must have 
an area code and cannot be an 11-digit number starting with 1. Many times, a phone number may 
appear with various formatting. To avoid having to process the data before it is sent to the 
plugin, the plugin will understand the standard phone number formats. The phone number is read 
digit-by-digit, inserting 150 millisecond pauses after the area code and exchange.  

The plugin Java class can easily be extended to create, in just a few lines of code, a new plugin 
performing the same function with a different pause length or additional formatting options. 

10_digit_whole_number 

(10 Digit Number)

 

The data can be handled in any of the following formats: 
##########, (###) ###-####, (###)###-####, ###-###-####, 
###.###.####, (###)#######. Note the second format contains a 
space after the area code. 

digits_with_pauses

 

(As Digits w/ Pauses)

 

10_digit_whole_number

  The phone number is played back digit-

by-digit with 150 millisecond pauses 
where the number is normally divided. 

standard

  

(Standard (0-9))

 

digits_with_pauses

  This fileset contains ten files: 0 through 9. It is the 

only fileset required.