Cisco Cisco Unified Customer Voice Portal 10.5(1) User Guide

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TATE
 
 
S
AY 
I
S
MART 
S
PECIFICATIONS 
 
 
 
FOR 
C
ISCO 
U
NIFIED 
C
USTOMER 
V
OICE 
P
ORTAL 
R
ELEASE 
4.0(1) 
 
 
 
 
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State 
Name: 
  state 
Display Name: 
U.S./Canada State  
Class Name:   
com.audium.sayitsmart.plugins.AudiumSayItSmartState
 
Description 
This Say It Smart type handles the reading of a U.S. or Canadian state, territory, or province. The 
data is passed as the two-letter abbreviation of the state and the plugin plays back the full name. 
Please see the Audio Files section to see a list of U.S and Canadian states, territories, and 
provinces. Note that when the VoiceXML is produced, the TTS transcript will be exactly the 
same as the audio filename except without any underscores. 
Input Formats 
Name  
(Display Name) 
 
Description 
state_abbreviation 
(2-Character Abbreviation)
 
A two letter abbreviation of the state (case insensitive). 
Output Formats 
Name  
(Display Name) 
Input Format  
Depends On 
 
Description 
state_name
  
(Full State Name)
 
state_abbreviation
  An audio file playing the full state, territory, or 
province name. 
Filesets 
Name  
(Display Name) 
Output Format  
Depends On 
 
Description 
standard
 
(Standard)
 
state_name
 
There is only one fileset: a separate audio file for each U.S. 
or Canadian state, territory or province. 
Audio Files 
The filenames are as shown (no spaces in the names). The two-letter abbreviation for each state, 
territory, or province is listed in parentheses.  
U.S. Territories 
american_samoa (AS) 
federated_states_of_micronesia (FM)  guam (GU) 
marshall_islands (MH) 
northern_mariana_islands (MP) 
puerto_rico (PR) 
us_virgin_islands (VI) 
palau (PW)